Bathroom – FAQs

Q: WHY would I want to install a Universal Coin Lock on my restroom?

A: The fact that you are here says there must be a control issue. People are often reluctant to make their restrooms into PAY TOILETS. They do not wish to charge their customers to use the facility. But too often they do find it necessary to restrict WHO is using the facilities and to have some control on this. So, you needn’t think of it as a PAY TOILET but more an issue of “ACCESS CONTROL”

Consider the following points:

CONTROL How often have you gone into your restroom and found a mess left by junkies – – needles, syringes, and other things best left in the hazardous waste bin?

CONTROL How about “lurkers”? Keeping the riffraff out can be an important security issue. Unfortunately, in today’s world this can be a great concern.

Did We mention CONTROL? You can still make your facility available to your customers, but let them remain closed to outsiders.COINS TOO! In some instances, TOKENS may not be practical. In those cases, the use of a coin, usually a quarter, will at least minimize the damage of transients, and will generate some income to offset the cost of providing a restroom.

In these cases, it is reasonable to use a TOKEN operated lock. You need not charge for the token, but you do get to be face-to-face with the person using the restroom. This can be important for security reasons, or to limit access to your customers only, and restrict outsiders from using the facility.

Tokens offer a convenience in many applications. We have all been to a service station, and asked to use the facilities there. They will hand you a key chained to a tire, because they want to make sure you don’t walk off with the key. By using TOKENS, this kind of inconvenience is eliminated. Such an application is great for Service Stations, restaurants, fast food places, laundromats, bus terminals, etc.

One important issue to consider! You should check local building codes & with your local Board of Health to make certain that such devices are allowed. Some local governments have bans on the use of the devices under any circumstances. And they cannot be used on any Federal Property. Some areas had bans that have since been rescinded.

We would be happy to sell you our products, but you assume any liability for orders to have them removed if they are in violation of any codes.

Q: I have an older Universal Coin Lock. Can I get service?

NOTE WELL! The form asks for the thickness of the door. DO NOT GUESS, you MUST measure the door to make sure the unit provided will work smoothly. Go To ORDER FORM
We ship to the information you have provided, so make certain you have covered all the points to avoid added charges.

Assuming that all other factors in the bathroom are in compliance, including your installation, then we have done our best to conform to ADA. We have recently changed the outside handle on the lock to offer greater ease of use for those with handicaps. The lock requires very little pressure to open, and the lever is easily swung just matter of few degrees to operate. In addition, our top coin entry conforms with the pertinent aspects of ADA regarding coin mechanisms. That is, the device must not require a tight pinching of the coin or token, it must not require a rotary motion (example: a bubble gum mechanism is not ADA compliance) and must not require more than 5 foot pounds of force to operate. Keep this mind when setting the tension on your door closers too! The final test lies in alternatives. If there is no better alternative, if all practical attempts have been made to comply with the appropriate regulations, then the item is in compliance.

Q: How many coins does the coin box on the Universal Coin Lock hold?
A: Depending on the size of the coin or token it will hold about 110 to 120 pieces.

The keys have numbers on them. Make a record of the number and keep it for future reference.

Q: Do I need to remove the existing knob?
A: YES. The existing knob or other latches are not used with the coin operated lock.

Packages received without an RMA number will be returned to sender at your cost.

Special needs may require more time!

Q: What is the minimum order?
A: The minimum became $50.00 per order. The amount is for product only, shipping is not a part of the minimum. When ordering tokens only, the minimum order is 200 pieces of any one style.

Organizations such a Hospitals, Prisons, or Universities may order on a purchase order.

Export customers may pay by credit card, or larger orders may be paid by wire transfer based on a proforma, which we will furnish. This option is only for orders in excess of US $3,500.
Other customers with a record of frequent purchases may be extended net 30 terms after completion and processing of a Monarch Application for Credit. Usual terms for open account are “Net 30 Days”